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Join date: Jan 26, 2022
Posts (5)
Feb 5, 2026 ∙ 1 min
From Transactions to Trust
We’re always looking for practical ideas that help dealers strengthen customer relationships, improve aftermarket performance, and build more predictable revenue. This month, AED Magazine published an article by MAC Advisor Jim Henderson that does exactly that: “From Transactions to Trust: Five Principles for Turning Your Dealership into a Profitable Recurring‑Revenue Engine.” If you’re exploring ways to deepen customer partnerships or modernize your support model, this article is worth the...
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Apr 4, 2024 ∙ 3 min
Who Packed Your Parachute? Tasks, Trust & Talent to Build the Best Teams
Dealerships are built teamwork. And as a leader, you may not always know who and what contributes to your success. You can learn from...
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Sep 6, 2023 ∙ 3 min
Revolutionizing Support Using Military-Style Logistics
In my experience with farm equipment dealerships, there seems to be little discussion about logistics, logistics planning or logistics ...
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Jim Henderson
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