Jennifer began working in the automobile dealership industry in 2002 in the areas of Warranty Administration and Business Development Center installation and training. In 2005, Jennifer joined MBA Dealer Services and began performing the administrative duties of the fixed operations consulting business. During that time she helped create and install then Chrysler LLC’s Service and Parts Manager Performance Groups (now FCA 20 Groups). To this date, she continues to lead the administration of these 20 Groups on behalf of FCA. In 2014, Jen began a similar task with Case New Holland with the creation and installation of the Service and Parts Manager Performance Dealer Groups which led to her being introduced to Machinery Advisory Consortium. She now administers the Dealer Groups for both Case CE, Case IH, New Holland, and a mixed brands group.
In 2012, Jennifer became managing partner and CIO and in 2018, Jennifer became the CEO of MBA Dealer Services.
Dealer group administration
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