Articles & Videos

Business advisors use the term “future proofing” to describe the discipline organizations need to prepare for generational success — economically, technologically and culturally. Peter Drucker captured the essence of this discipline in his famous distinction between management and leadership: management is working in the business and leadership is working on the business. Dealer principals and senior leaders often become consumed with the day-to-day — inventories, used valuat

We’re always looking for practical ideas that help dealers strengthen customer relationships, improve aftermarket performance, and build more predictable revenue. This month, AED Magazine published an article by MAC Advisor Jim Henderson that does exactly that: “From Transactions to Trust: Five Principles for Turning Your Dealership into a Profitable Recurring‑Revenue Engine.” If you’re exploring ways to deepen customer partnerships or modernize your support model, this art

In today’s dealership environment — shifting markets, aging inventory, tighter margins, and rising expenses — “no surprises” isn’t just a goal. It’s a survival strategy. Leo Johnson’s latest piece breaks down why a thoughtful, realistic budget is one of the most powerful tools a dealership can have heading into 2026. From revenue expectations to margin pressures to the real cost of ignoring expense control, this article gives leaders a clear-eyed look at what’s ahead and how

"Some things never change.” “It is what it is.” “A penny saved is a penny earned.” “Money can’t buy happiness.” Why do we use these common, everyday phrases that are so obvious they are almost not worth saying? And what are similar truisms that have been used for a long time in a dealership? Here are some other common examples of everyday truisms: “The apple never falls far from the tree.” “Patience is a virtue.” “Time is a great healer.” “Everyone makes mistakes.” Truisms a

In the world of equipment dealerships, economic downturns are inevitable. Whether from fluctuating commodity prices, changes in demand or...

What we learn through experiences forges our understanding and beliefs. For me, a core lesson about leadership comes from building grain...

40 years in the business – and significant store expansions – refines dealer exec’s view of parts & service’s role during downturns

The current downcycle will test dealer leaders, particularly newer untested leaders and managers, who must also deal with the turbulence...

In the farm, outdoor power or construction equipment (CE) retail dealership business, one critical demographic is the number of stores...

In this week’s WrenchWay podcast, "Beyond the Wrench", George Russell of MAC shares how valuable peer performance groups can be to...

Understanding critical moments of truth and challenging traditional stereotypes can reshape your business to create opportunities for...

In my experience with farm equipment dealerships, there seems to be little discussion about logistics, logistics planning or logistics ...

What is equity engineering? Equity engineering is a strategic approach to building a strong balance sheet, enabling your dealership to...

The Leadership Lessons here come from 3 overlapping ideas. Our Leadership Lessons’ theme is how to build stable and sustainable ...

The Leadership Lessons theme for 2023 is how to build stable and sustainable dealerships that adapt to accelerating change. The...

You’ve probably seen the movie trilogy Back to the Future (1985-1989-1991) starring Christopher Lloyd as Dr. Emmett Brown and Michael...