Articles & Videos

We’re always looking for practical ideas that help dealers strengthen customer relationships, improve aftermarket performance, and build more predictable revenue. This month, AED Magazine  published an article by MAC Advisor Jim Henderson  that does exactly that: “From Transactions to Trust: Five Principles for Turning Your Dealership into a Profitable Recurring‑Revenue Engine.” If you’re exploring ways to deepen customer partnerships or modernize your support model, this art

In today’s dealership environment — shifting markets, aging inventory, tighter margins, and rising expenses — “no surprises” isn’t just a goal. It’s a survival strategy. Leo Johnson’s latest piece breaks down why a thoughtful, realistic budget is one of the most powerful tools a dealership can have heading into 2026. From revenue expectations to margin pressures to the real cost of ignoring expense control, this article gives leaders a clear-eyed look at what’s ahead and how

"Some things never change.” “It is what it is.” “A penny saved is a penny earned.” “Money can’t buy happiness.” Why do we use these common, everyday phrases that are so obvious they are almost not worth saying? And what are similar truisms that have been used for a long time in a dealership? Here are some other common examples of everyday truisms:  “The apple never falls far from the tree.” “Patience is a virtue.” “Time is a great healer.” “Everyone makes mistakes.” Truisms a

In the world of equipment dealerships, economic downturns are inevitable. Whether from fluctuating commodity prices, changes in demand or...

Navigating uncertain market conditions has become the new normal for ag equipment dealers. While turbulence brings challenges, it...

Fortunately, or unfortunately, I have been through 5 major economic downturns that have been more severe than the current one we face....

In our strategic business planning, we often discuss how today’s sustainable businesses are cheaters. Don’t let the title of this article...

What we learn through experiences forges our understanding and beliefs. For me, a core lesson about leadership comes from building grain...

40 years in the business – and significant store expansions – refines dealer exec’s view of parts & service’s role during downturns

The current downcycle will test dealer leaders, particularly newer untested leaders and managers, who must also deal with the turbulence...

In the farm, outdoor power or construction equipment (CE) retail dealership business, one critical demographic is the number of stores...

In C.S. Lewis’s Narnia book series, The Lion, the Witch and the Wardrobe, Mr. Beaver is telling the four children about the Great Lion,...

Russ Green, Operations Officer at Machinery Advisors Consortium, expresses how top employers need good leaders to keep people happy in...

As published in Farm Equipment Magazine's May 2024 Issue Nothing is more frustrating than when an employee quits, and a team member tells...