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From Transactions to Trust
We’re always looking for practical ideas that help dealers strengthen customer relationships, improve aftermarket performance, and build more predictable revenue. This month, AED Magazine published an article by MAC Advisor Jim Henderson that does exactly that: “From Transactions to Trust: Five Principles for Turning Your Dealership into a Profitable Recurring‑Revenue Engine.” If you’re exploring ways to deepen customer partnerships or modernize your support model, this art
Jim Henderson
Feb 51 min read


Why Do I Need a Budget? Prepare for No Surprises
In today’s dealership environment — shifting markets, aging inventory, tighter margins, and rising expenses — “no surprises” isn’t just a goal. It’s a survival strategy.
Leo Johnson’s latest piece breaks down why a thoughtful, realistic budget is one of the most powerful tools a dealership can have heading into 2026. From revenue expectations to margin pressures to the real cost of ignoring expense control, this article gives leaders a clear-eyed look at what’s ahead and how
Leo Johnson
Jan 164 min read


Tried & True Insights Into Equipment Dealerships
"Some things never change.” “It is what it is.” “A penny saved is a penny earned.” “Money can’t buy happiness.” Why do we use these common, everyday phrases that are so obvious they are almost not worth saying? And what are similar truisms that have been used for a long time in a dealership? Here are some other common examples of everyday truisms: “The apple never falls far from the tree.” “Patience is a virtue.” “Time is a great healer.” “Everyone makes mistakes.” Truisms a
George Russell
Oct 13, 20254 min read


Be Humble in the Face of Adversity
In the world of equipment dealerships, economic downturns are inevitable. Whether from fluctuating commodity prices, changes in demand or...
Jen Short
Aug 25, 20254 min read

