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Luke Sheppard
- Jan 30, 2022
- 3 min
Execute & Innovate Part 1: 5 Tips for Process Improvement
“We sell tractors. We fix them. We collect the money.” This was the insight I received from a seasoned iron peddler upon my first visit...
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George Russell
- Dec 21, 2021
- 2 min
Challenge for 2022: Build a 2nd Machine Age Dealership
Rapid changes create both risk and opportunity. Your dealership is impacted by big changes in technology, the workforce and higher...
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Russ Green
- Oct 8, 2021
- 3 min
Drive a Culture of T.E.A.M. Work to Stay Customer Centered as Generations Change
How will your people take care of your customer? It’s T.E.A.M.-Work!” This was the title of last month’s Leadership Lesson that linked...
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George Russell
- Aug 27, 2021
- 3 min
How Will Your People Take Care of Your Customer? It’s T.E.A.M. (Work)
Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your...
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