Articles & Videos

What we learn through experiences forges our understanding and beliefs. For me, a core lesson about leadership comes from building grain...

40 years in the business – and significant store expansions – refines dealer exec’s view of parts & service’s role during downturns

The current downcycle will test dealer leaders, particularly newer untested leaders and managers, who must also deal with the turbulence...

In the farm, outdoor power or construction equipment (CE) retail dealership business, one critical demographic is the number of stores...

In C.S. Lewis’s Narnia book series, The Lion, the Witch and the Wardrobe, Mr. Beaver is telling the four children about the Great Lion,...

Russ Green, Operations Officer at Machinery Advisors Consortium, expresses how top employers need good leaders to keep people happy in...

As published in Farm Equipment Magazine's May 2024 Issue Nothing is more frustrating than when an employee quits, and a team member tells...

In this week’s WrenchWay podcast, "Beyond the Wrench", George Russell of MAC shares how valuable peer performance groups can be to...

Understanding critical moments of truth and challenging traditional stereotypes can reshape your business to create opportunities for...

In my experience with farm equipment dealerships, there seems to be little discussion about logistics, logistics planning or logistics ...

Have you ever seen the cockpit of a commercial airplane and noticed the instrument cluster that the captain and co-pilot monitor? Most...

Service is the heart of a dealership's customer retention and profitability. In a recent webinar with Adam Thomas of TARGIT during...

Rapid changes create risk and opportunity. Successful dealer leaders of the future must create a "Good to Great" culture that's...

What is equity engineering? Equity engineering is a strategic approach to building a strong balance sheet, enabling your dealership to...

The Leadership Lessons here come from 3 overlapping ideas. Our Leadership Lessons’ theme is how to build stable and sustainable ...

Airspeed. Pilots live and breathe by the dial that indicates the speed at which their aircraft slices through the air. The airspeed...

The Leadership Lessons theme for 2023 is how to build stable and sustainable dealerships that adapt to accelerating change. The...

You’ve probably seen the movie trilogy Back to the Future (1985-1989-1991) starring Christopher Lloyd as Dr. Emmett Brown and Michael...

I often see the lack or fear of delegation when working with dealers. Usually, it’s because the owner/leader is a “Doer” and feels it...

Remember when your dealership was a stand-alone operation? The distance from your boardroom to the breakroom was measured in feet. Now ...