Articles & Videos

"Some things never change.” “It is what it is.” “A penny saved is a penny earned.” “Money can’t buy happiness.” Why do we use these common, everyday phrases that are so obvious they are almost not worth saying? And what are similar truisms that have been used for a long time in a dealership? Here are some other common examples of everyday truisms: “The apple never falls far from the tree.” “Patience is a virtue.” “Time is a great healer.” “Everyone makes mistakes.” Truisms a

In the world of equipment dealerships, economic downturns are inevitable. Whether from fluctuating commodity prices, changes in demand or...

What we learn through experiences forges our understanding and beliefs. For me, a core lesson about leadership comes from building grain...

40 years in the business – and significant store expansions – refines dealer exec’s view of parts & service’s role during downturns

The current downcycle will test dealer leaders, particularly newer untested leaders and managers, who must also deal with the turbulence...

In the farm, outdoor power or construction equipment (CE) retail dealership business, one critical demographic is the number of stores...

In this week’s WrenchWay podcast, "Beyond the Wrench", George Russell of MAC shares how valuable peer performance groups can be to...

Understanding critical moments of truth and challenging traditional stereotypes can reshape your business to create opportunities for...

In my experience with farm equipment dealerships, there seems to be little discussion about logistics, logistics planning or logistics ...

What is equity engineering? Equity engineering is a strategic approach to building a strong balance sheet, enabling your dealership to...

The Leadership Lessons here come from 3 overlapping ideas. Our Leadership Lessons’ theme is how to build stable and sustainable ...

The Leadership Lessons theme for 2023 is how to build stable and sustainable dealerships that adapt to accelerating change. The...

You’ve probably seen the movie trilogy Back to the Future (1985-1989-1991) starring Christopher Lloyd as Dr. Emmett Brown and Michael...

Rapid changes create both risk and opportunity. Your dealership is impacted by big changes in technology, the workforce and higher...

Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your...

When you look at a dealership website today, what does a customer see? They see sections for equipment (new & used), parts, service,...