Articles & Videos

As we move toward 2030, we are entering the most intense technological revolution our industry has ever seen. The pace of change in information technology is no longer linear — it is exponential. Artificial intelligence (AI) will increasingly influence the decisions made by our leaders, our administrators, and the rising generation of businesswomen and men who are stepping into leadership earlier than ever before. For those approaching retirement, or for current administrator

The current downcycle will test dealer leaders, particularly newer untested leaders and managers, who must also deal with the turbulence...

The Leadership Lessons theme for 2023 is how to build stable and sustainable dealerships that adapt to accelerating change. The...

You’ve probably seen the movie trilogy Back to the Future (1985-1989-1991) starring Christopher Lloyd as Dr. Emmett Brown and Michael...

Successful businesses of the future will need to rely on solid customer service processes. In an industry where relationships still...