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Execute & Innovate Part 1: 5 Tips for Process Improvement
“We sell tractors. We fix them. We collect the money.” This was the insight I received from a seasoned iron peddler upon my first visit...

Luke Sheppard
Jan 30, 20223 min read
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Challenge for 2022: Build a 2nd Machine Age Dealership
Rapid changes create both risk and opportunity. Your dealership is impacted by big changes in technology, the workforce and higher...

George Russell
Dec 21, 20212 min read
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How Will Your People Take Care of Your Customer? It’s T.E.A.M. (Work)
Here is the inescapable reality: your front-line employees are the direct link between your company and your customers. To achieve your...

George Russell
Aug 27, 20213 min read
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The Customer-Centric Dealership of 2030?
When you look at a dealership website today, what does a customer see? They see sections for equipment (new & used), parts, service,...

Jim Henderson
Jul 6, 20213 min read
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